SHIPPING 

We offer free delivery on all UK orders over £60. We are able to ship to many worlwide destinations. See the shipping cost and delivery time below. 

UK  – £2.90, 2-3 business day delivery time , excluding bank holiday weekends

Europe – £11.99, 3-5 business day delivery time

North America – £14.99, 5-7 business day delivery time

Rest of the world – £19.99, 5-7 business day delivery time

Please note that any custom charges are your responsibility. 

 

 

RETURNS

Your satisfaction is our priority but if you are not happy with your purchase send it back to us.  Our refund and returns policy lasts 14 days. To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Once your return is received and inspected we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

 

SHIPPING RETURN

To return your product please mail your item to: Taisa Returns, Millers Barn, Bond End, Monks Kirby, Warwickshire, CV23 0RD,  United Kingdom. You will be responsible for paying the shipping costs for returns.

 

NEED HELP? 

Contact us at contact@taisa.co.uk  for questions related to refunds and returns.